The premium range of application support & maintenance services provided by us significantly reduces the cost of maintaining applications while improving end-user satisfaction. Resource-Tracís proactive maintenance services offer ways of improving existing customer applications and enhancing them in response to constantly changing business needs.
Outsourced maintenance relieves your organization of the burden of support, freeing up your employees for knowledge-intensive work and innovation. The process of outsourcing key maintenance activities will help you optimize your organizationís internal processes, improve process efficiencies, obtain higher productivity, and ultimately, save money.
Some key points of our Application Maintenance services are:
- Specialization in 24x7 support for critical applications using the offshore delivery model
- Globalization of collaborative effort to support software solutions
- Expertise in change management process for production releases
- Wide range of applications currently supported for maintenance and enhancements including business applications, databases and server maintenance, Unix administration, EMC storage, batch process applications, business process applications, data warehousing and multi-lingual report generation